This article shows you how to add a product missing from the catalogue in a few seconds, and use it immediately in your recommendations.
The Simplycure catalogue brings together 250 brands and 4,500 products. Some will always be missing. You can now request a product that is not listed, compare what already exists, prescribe without waiting, and follow the progress of your request.
Sending a request
From the catalogue, run a search for the product you want.
If it does not appear, click Request a missing product.
Enter the brand and the product name. The price and the link to the brand's product page are optional, but they help us identify the exact reference faster.
Please note: only food supplements can be requested. Medicines and prescription-only devices cannot be added to the Simplycure catalogue.
Comparing the alternatives we suggest
As soon as your request is sent, Simplycure searches the catalogue for listed products that come close to it: same active ingredient, comparable form, similar dosage. You can open the comparison, review the composition of each alternative, and prescribe the one that suits you directly.
The alternatives are suggested on objective criteria of composition. They are not a clinical recommendation: clinical judgement remains yours.
Keeping your request and prescribing anyway
If none of the alternatives suits you, keep your request. Two things happen at the same time:
Your request goes to our catalogue team, who open the discussion with the brand concerned.
The product is created in your My products area. You can prescribe it immediately, without waiting. Your patient receives the name, the price you entered and a link to order on the brand's website.
Tracking your requests
A dedicated tab brings together all your requests and their status: being processed, added to the catalogue, or not taken forward. You know where each request stands, without having to write to us. When a requested product enters the catalogue, your past recommendations are automatically linked to the official product. Your patients can then order directly on Simplycure.
What about listing in the official catalogue?
Every product added generates a signal for our catalogue team. When a product is prescribed by enough practitioners, we begin the process with the brand to add it to the official catalogue.
You will be notified by email as soon as it is done. Your past prescriptions will be automatically linked to the official product, and your patients will be able to order directly on Simplycure.
What your patient sees
Product in My products
Your patient receives the name, the price entered and a link to the brand's website to order.
Product from the official catalogue
The order is placed directly on Simplycure, as usual.
Point of attention: your patient receives a complete recommendation with all the products. The only difference is the ordering method: via Simplycure for listed products, via an external link for the others.
Frequently asked questions
How long does it take to process a request?
It depends entirely on the brand concerned and on how the commercial discussions progress. We cannot commit to a timeframe, but the status of your request is updated as soon as it changes.
Does a request guarantee the product will be added?
No. A request opens the discussion with the brand. Listing depends on their agreement and on the terms of the partnership.
Can other practitioners see my own products?
No. They are private and visible only to you.
Can I request a medicine or a medical device?
No. The Simplycure catalogue lists food supplements only. You can add a medicine in your ow products, but we will not investigate its listing.
What happened to creating your own product?
It still exists, and it still happens automatically when you keep a request. The difference: your request is now recorded as a request, handled by our catalogue team, and tracked.
Going further
A question? Start the chat at the bottom right of your screen. Our assistant replies instantly, and if needed, our team takes over.